Privacy policy

Gisla Wellness ("company", "us", "we", or "our") operates www.gisla.co website (the "Service"). This Privacy Policy is a digital version in the form of an electronic contract created under the Information Technology Act 2000, its rules, and the revised sections in various legislation dealing with electronic documents or records as amended by the Information Technology Act 2000. There is no requirement for a physical, electronic, or digital signature on this Privacy Policy.

This page explains our policies for collecting, using, and disclosing personal data when you use our Service, as well as your options for dealing with that data. This Privacy Policy is a contract between you and Gisla Wellness that must be followed. The provisions of this Privacy Policy will take effect after you accept them, and they will govern your relationship with Gisla Wellness in regard to your use of the website.

The provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under the Information Technology Act, 2000, require the publication of a Privacy Policy for the compilation, use, storage, and transfer of sensitive personal information. Please take the time to read this Privacy Policy carefully. By using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Please do not use this Website if you do not accept the terms of this Privacy Policy. This Privacy Policy ("Policy") deals with the collection, storage, handling, disclosure and/or transfer of personal information including Personal Data collected from Users by Us. Our Policy is subject to change at any time without notice. Your continued use of the Site following such changes to the Policy constitutes Your acceptance of the changed Policy and to be bound by such changes. If You do not continue to use the Site following change in the policy but take no action with respect to Your Personal Data with Us, Our use of Your Personal Data shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.

Your information is used to provide and improve services. You agree to the collection and use of information in line with this policy by using the Service. Unless otherwise stated in this Privacy Policy, terms have the same meaning as in our Terms and Conditions, which can be found at Gisla Wellness.

1. Objective and Scope

This Policy explains how Gisla Wellness collects, processes, and safeguards your personal information when you interact with our platform. It applies to all visitors, users, and customers who access our platform or use our products and services.

This Policy does not apply to third-party websites linked to our Platform. We are not responsible for their privacy practices.

2. Information We Collect

We collect and process the following categories of personal information:

A. Information You Provide Directly

  • Name, Email address, Phone number, and Shipping address.
  • Payment details, such as credit/debit card or UPI information (processed securely by third-party payment providers).
  • Feedback, Reviews, and Survey responses.

B. Information Collected Automatically

  • IP address, Browser type, and Operating system.
  • Usage data, including pages viewed, time spent on the platform, and referring URLs.
  • Cookies and similar technologies to enhance your browsing experience (see Section 8 on Cookies).

C. Information From Third Parties

  • Updated delivery information from logistics providers.
  • Marketing data from affiliates and third-party services.

3. Purpose of Collecting Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate for updates, promotional offers, and account information.
  • To enhance and personalize your shopping experience.
  • To ensure compliance with legal obligations.
  • To analyze and improve our services and Platform.

4. Sharing of Information

We share your information only as described below:

A. Service Providers

We engage third-party vendors to perform functions on our behalf, such as:

  • Payment processing.
  • Order fulfillment and Shipping.
  • Marketing and Analytics services.

B. Legal Requirements

We may disclose information when required by law, such as to comply with court orders or government regulations.

C. Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the relevant entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.

6. Security Measures

We implement robust technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include:

  • SSL encryption for Secure data transmission.
  • Firewalls and Intrusion detection systems.
  • Regular monitoring and Vulnerability assessments.

Despite our best efforts, no system is completely secure. By using our Platform, you acknowledge that you provide information at your own risk.

7. Your Rights

As a user, you have the right to:

  • Access, Update, or Delete your personal information.
  • Opt-out of marketing communications by clicking "Unsubscribe" in our emails.
  • Withdraw consent for data collection where applicable.

For any requests related to your data, contact us at support@gisla.co

8. Cookies and Tracking Technologies

Our Platform uses cookies to:

  • Enhance user experience.
  • Analyze traffic and Site interactions.
  • Serve personalized advertisements.

You can manage cookie preferences in your browser settings. However, disabling cookies may limit certain functionalities of the Platform.

9. Links to Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for their content, policies, or practices. We recommend reviewing the privacy policies of these websites before engaging with them.

10. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data being collected, we will delete it promptly.

11. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable regulations. Revisions will be posted on this page with an updated effective date. Continued use of our Platform after changes signifies your acceptance of the updated Policy.

12. Contact Us

For any questions, concerns, or complaints regarding this Policy, please contact:

Email:  support@gisla.co

Phone: +918639736405

We are committed to addressing your concerns promptly and transparently.

Thank you for trusting Gisla Wellness with your information. We value your privacy and strive to provide a secure and enjoyable shopping experience.